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The player from Finland experienced a withdrawal denied because of an accusation of utilizing the VPN. The On line casino promptly chose to spend out the winnings and the grievance is now solved.
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Aspects of every gambling website they control are available on their Web site, allowing you to definitely double Examine that the picked web page is a fair just one. Accreditation from the MGA is evidence the site in dilemma is honest.
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The player from Finland experienced asked for a withdrawal less than two weeks prior to publishing this complaint. Their income hadn't been acquired yet. The Complaints Staff had advised the player that withdrawal processing could get as many as fourteen days and may be delayed due to unfinished KYC verification or maybe a superior volume of withdrawal requests.
Shortly immediately after, the player verified that they had received their dollars and The problem was solved. The complaint was then marked as 'settled' with the Grievances Staff.
4 support possibilities are available if you want assistance enjoying at Supacasi casino. You may look through the FAQs for usually questioned concerns and responses, whilst There exists an intensive responsible gambling segment. You may as well email the customer service crew 24/seven.
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The grievance was rejected because the player failed to respond to our messages and questions. Afterwards we reopened the grievance and tried to Make contact with the casino to understand best site more information regarding the circumstance, however it remained irresponsive, so we eventually shut the grievance as unresolved.
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